Hani Walk helps you track walks with your dog, manage pets, and view statistics. If you need help or have questions, we’re here for you.
How to reach us
For general questions, bugs, or feature requests, write to us at:
We aim to respond within 1–2 business days.
Frequently asked questions
- How do I create an account?
- Open the app, tap “Register”, enter your email and password, and confirm. You can then add pets and start logging walks.
- Where is my data stored?
- Your data is stored on secure servers. We do not sell your data. See our Privacy Policy for details.
- How do I delete my account or data?
- Contact us by email with the subject “Account deletion” and the email address of your account. We will process your request within 30 days.
This support page is linked from the Hani Walk app’s product page on the App Store.